Privacy Policy

1. Information you provide

Depending on how you use the website, we collect:

• Your name and the telephone number or email address you enter.
• Your selected services, residential or commercial property type, property ZIP code and project description.
• Optional photos, images, PDFs and other accepted attachments, including their file names, file types, sizes and any information contained in the files. Images may include embedded metadata.
• Messages you send through a request conversation, help form or email, and our replies.
• Request identifiers, submission times, status updates and associated request history.

If you choose to sign in with ChatGPT, the hosting authentication service provides account information such as a user identifier, email address and, when available, your name. The website uses the identifier to associate requests you submit while signed in with that account. We do not receive your ChatGPT password.

Please submit only information relevant to your inquiry and files you are authorized to share. Do not upload Social Security numbers, identity documents, payment-card details, medical records, access codes, or unnecessary information about other people. File uploads are optional.

2. Technical information and browser storage

Our hosting, network and security providers may process technical information needed to deliver and protect the website, such as IP addresses, browser and device information, request times, error information and security logs. Our inquiry forms do not request precise device location; the ZIP code is entered by you.

The website uses your browser’s local storage to remember request references and private access tokens on that device. Session storage helps restore unfinished forms and your position on the page. These records may be available to other people using the same browser profile. Clearing browser storage may remove saved links and drafts, but does not delete a request already submitted to us.

Hosting, security and optional sign-in features may use cookies or similar session technologies. You can manage cookies and website storage in your browser settings; some features may stop working if they are blocked.

The current website does not include Google Analytics, advertising pixels or cross-site advertising scripts added by Cultured Nation. Fonts are loaded from Google Fonts, which receives technical information when your browser requests them. Platform providers may process their own operational and security information under their applicable policies.

3. How we use information

• Receive, review and respond to inquiries, including Mango Interiors inquiries.
• Discuss the services you requested and determine an appropriate next step.
• Store the files, messages and status history associated with a request and make them available to authorized users.
• Operate and troubleshoot the website, maintain security, prevent abuse and protect our rights.
• Maintain necessary business records and meet applicable legal obligations.

Submitting a form asks us to respond about that inquiry through the contact details you provide. It does not enroll you in an automated marketing-call or marketing-text program, and this policy is not consent to such a program. Tell us if you prefer a particular contact method or no further inquiry follow-up.

4. When information is shared

We limit sharing to the purposes described here:

• Technology providers. Hosting, database, file storage, authentication, security and communication providers process information to operate the website and handle your inquiry. The website is hosted through ChatGPT Sites, using Cloudflare D1 for structured request data and Cloudflare R2 for attachments. Email sent to our contact address is also processed by the applicable email providers.
• People handling your inquiry. Authorized company personnel may access the information needed to respond and maintain the request.
• Outside professionals. If handling an inquiry calls for involving an outside professional or company, we will explain the proposed sharing and ask your permission before forwarding your contact details or attachments. Submitting a form does not automatically distribute your request to a list of providers.
• Legal and protective purposes. We may disclose information when required by applicable law or legal process, or when reasonably necessary to investigate fraud or abuse, protect people or enforce our rights.
• Business changes. Relevant records may be transferred in a merger, acquisition or transfer of our business, subject to applicable law and appropriate protections.

We do not sell or rent personal inquiry information or share it for cross-context behavioral advertising. If our practices materially change, we will update this policy and provide any notice or choices required by applicable law.

5. Request access and private links

Request information and attachments are accessed through the website’s authorization checks. Access may be available to the submitting signed-in account, an authorized administrator, or a person holding the request’s private access link. The public service gallery does not display your submitted attachments.

A private link acts as an access key. Anyone you give it to may be able to read the request, download its attachments and participate in its conversation. These links currently have no automatic expiration. Keep them out of public posts and shared documents, and contact us if you believe a link has been disclosed. Do not rely on signing out to revoke a link someone already possesses.

6. Storage, retention and security

Submitted requests, messages and files are stored in the hosted services described above. Information may be processed in the United States or other locations used by our providers. We do not promise that all processing or storage takes place only in the United States.

We keep information for the period reasonably needed to address the inquiry, provide requested services, maintain relevant business records, resolve disputes and meet legal obligations. That period depends on the nature of the inquiry, whether it becomes an ongoing client relationship and applicable recordkeeping requirements. The website currently has no automatic deletion schedule or self-service deletion button. You may contact us to request deletion; we review those requests and any applicable retention requirements. Provider backups and operational logs may follow separate retention and deletion cycles.

Our safeguards include HTTPS access, checks before releasing request information or files, hashed request-access tokens in the database, and responses designed to avoid caching private request content. Cloudflare documents encryption at rest and in transit for D1 and R2. These measures reduce risk; no website, storage system or transmission method can be guaranteed completely secure.

7. Your choices and privacy requests

Contact support@culturednation.com to ask about information we hold about you, request access, correction or deletion, raise a privacy concern, or ask us to stop optional follow-up. Include enough information to identify the relevant inquiry, such as its reference number and the contact details used. Do not email passwords, full payment-card numbers or identity documents.

We may need to verify your identity before releasing, changing or deleting information. We consider applicable privacy rights, lawful exceptions and required response periods. Rights vary by jurisdiction and by whether a particular law applies to our business. We do not represent that every state privacy statute applies to Cultured Nation.

Clearing browser storage removes device-local records only. To request deletion of information held by us, contact us directly. You may also choose not to submit optional descriptions or files.

8. Children

The website and its inquiry services are intended for adults aged 18 or older. We do not knowingly collect personal information from children under 18. If you believe a child has submitted personal information, contact us so we can investigate and address its removal as appropriate.

9. External services and links

External websites, email services, Google Fonts and optional ChatGPT sign-in are subject to their own privacy practices. Review their policies when using those services. This policy describes Cultured Nation’s handling of information through this website; it does not replace those providers’ policies.

10. Updates and contact

We may update this policy as our website, practices or legal requirements change. The date above identifies the current version. For material changes, we will provide additional notice when required by applicable law. This policy describes our information practices; it does not waive privacy rights or replace any separate consent required by law.

CULTURED NATION LLC
Cultured Nation · Mango Interiors
Serving Palm Beach County, Florida
Privacy contact: support@culturednation.com